US$799 per complete costume
US$799 is the full price for one complete custom mascot costume as described on our custom product page. No additional costume payment is required after purchase.
Custom mascot guide
From your idea to a ready-to-wear mascot
Whether you have finished character artwork or a simple sketch, share your idea with us. We will help you define the look, fit, branding, and practical details before production begins.
Before you buy
Price, processing, and delivery
Review the full costume price, optional extras, and delivery estimates before placing your order.
3–5 business days after payment
Processing includes order review, design confirmation, production, preparation, and packing. Production time is not added separately.
All orders ship from China
Estimated total delivery to the US and Canada, including processing: 13–20 business days with Free Shipping; 8–12 business days with Express Shipping.
Optional cooling fans, cooling vests, storage bags, and Express Shipping are charged separately only when selected. Applicable prices are displayed before checkout. Delivery dates are estimates, not guarantees. For other destinations, see our Shipping Policy. View the custom mascot product.
Custom product return conditions: Custom Products are not eligible for non-quality returns, including a change of mind, a canceled event, or a customer-selected size that does not fit. Remedies for faulty, damaged, incorrect, or materially misdescribed goods remain available. All authorized returns, from every country and region we sell to, must go to our designated return facility in China. Contact us for authorization and the correct address before returning anything. See our Return & Refund Policy for full conditions.
The custom process
Five clear steps from brief to delivery
We confirm the important decisions with you before moving forward, so you know what to expect at every stage.
Share your idea
Send your character references, preferred colors, wearer details, event date, and any special requests.
Review & order
Review the US$799 full costume price, select your size and any optional extras, provide your requirements, and complete checkout.
Confirm the design
Review the character look, colors, logo placement, sizing, and key details before approving the project.
Production & check
Your mascot is made to the approved details and checked within the 3–5-business-day processing period after payment.
Pack & deliver
Your order is dispatched from China to your confirmed delivery address. Transit time is included in the total delivery estimates above.
Please review carefully before approval. Changes you request after confirmation may not be possible. If we can accommodate a change, we will explain any additional charge or revised delivery estimate and obtain your approval before proceeding.
Prepare your brief
What to send us
Do not worry if you do not have every item yet. Send what you have, and we will let you know what else is needed for an accurate review.
- Character referencesFront, side, and back views are ideal; sketches and inspiration images also help.
- Logo & lettering filesVector artwork is preferred. Clear PNG or PDF files may also be useful.
- Brand colorsShare Pantone, HEX, or RGB values, or provide a clear color reference.
- Wearer informationInclude the wearer's height and any relevant fit or mobility requirements.
- How it will be usedTell us about indoor or outdoor use, movement needs, and expected wear time.
- Date & destinationShare your required arrival date and delivery country or postal code.
Make it yours
Details that can be customized
Available choices depend on the character and construction. We will confirm the suitable options for your design during the review.
Character look
Head shape, expression, eyes, ears, horns, hair, and other recognizable features.
Colors & materials
Primary and accent colors, fur lengths, fabric finishes, and construction details where suitable.
Outfit & branding
Uniforms, clothing colors, logo placement, lettering, numbers, and selected accessories.
Performer needs
Fit, mobility, field of view, and ventilation considerations based on the character design.
Before you order
Three details worth planning early
Who will wear it?
Share wearer height and fit needs early, especially if several people may use the same costume.
Where will it be used?
Visibility, movement, and airflow vary by head shape and design, so tell us about the performance environment.
When do you need it?
Processing takes 3–5 business days after payment, including production. Contact us before ordering for a fixed event date; allow for processing and shipping transit.
Common questions
Custom order FAQ
How much does a fully custom mascot cost?
US$799 is the full price for one complete custom mascot costume as described on our custom mascot product page. No additional costume payment is required after purchase.
Optional cooling fans, cooling vests, storage bags, and Express Shipping are charged separately only when selected. Applicable prices are displayed before checkout.
Can I cancel or return a custom order?
Before production begins, we can normally cancel a Custom Product order and issue a full refund. After production begins, cancellation is not normally possible. If production can be stopped, reasonable costs already incurred may be deducted; we explain the costs and resulting refund before completing the cancellation.
Custom Products are not eligible for non-quality returns, including a change of mind, a canceled event, or a customer-selected size that does not fit. Remedies for faulty, damaged, incorrect, or materially misdescribed goods remain available. All authorized returns, from every country and region we sell to, must go to our designated return facility in China. Contact us for authorization and the correct address before returning anything. See our Return & Refund Policy for full conditions.
Do I need finished character artwork?
No. Finished front, side, and back artwork is helpful, but you can also send a sketch, logo, photos, or inspiration references. We will tell you what additional information is needed.
Can you match our brand colors?
Send Pantone, HEX, or RGB values and any available physical or digital references. We will select the closest suitable material colors; slight variation can occur between screens, references, and materials.
Can a logo, name, or number be added?
Branding can often be included on clothing or selected costume areas. Share a clear logo file and your preferred placement so it can be reviewed with the full design.
How long does a custom mascot take?
Order processing takes 3–5 business days after payment is received. This includes order review, design confirmation, production, preparation, and packing. Production time is not added separately.
All orders are shipped from China. For the United States and Canada, estimated total delivery is 13–20 business days with Free Shipping or 8–12 business days with Express Shipping, including processing. For other destinations, see our Shipping Policy. Delivery dates are estimates, not guarantees. Contact us before ordering for a fixed event date.
How do I choose the right size?
Start with the wearer's height and any important fit needs. You can also review our Size Guide before sending your brief.
Ready to discuss your character?
Send your artwork, target date, and delivery location. Even a rough idea is enough to begin the conversation.
The design, sizing, and key details are confirmed before production. The full costume price is US$799; optional extras are charged only when selected. Last updated: October 5, 2026.